Who can use Pay It Forward?


Do you have to attend regular appointments and are strapped for cash? For example, chemotherapy, dialysis, physio / occupational therapy, support group meetings? Then Pay It Forward can help you.


You don't have a car or a licence yet, and you struggle to get to sporting activities? You don't have anyone to take you? Then Kind Space NT can help you. Teens can also use the app to discover health services near them, and then arrange for transport if needed.

Job Seekers

You've just arrived in the territory, you're poor, and you don't have a car yet. You have job interviews to go to. Then Kind Space NT can help you too.

Anyone in need

Are you under financial strain and aren't coping with things? There might be someone out there willing to provide a random act of kindness. Try Pay It Forward, and you might be surprised.

Download Pay It Forward if you need help

Please pay it forward to other users!

There are people in need of help out there. You might have some spare time on your hands. Can you give a hand?

Giving is a chance to meet new people too. Especially if you've just arrived in the territory.

Using Pay It Forward will be better for the economy, the community and the environment too!

With Pay It Forward, the acts of kindness are not necessarily random; you know that you're helping the community out.

Don't expect to make money out of it. Being benevolent and helping out your community makes you feel good. People in need are not expected to pay for the services, but can choose to cover the costs of fuel for example or make a gift.

Download Pay It Forward and start helping people

How it works

From a user's perspective:
- ahead of time, you can request a ride or a favour
- specify the date, pick up location, time, and destination if it's a ride to a health service or a community facility or else specify what favour you need
- and wait for someone to confirm the booking
- after it's all done, optionally provide compensation (for example for fuel) or a gift to the giver - rate the giver

From a giver's perspective:
- at any time, look at the requests made by users that haven't been booked yet by someone else
- check dates, times, locations, and decide what you can do
- after it's all done, rate the user

Do you want to know more? Please watch the video.


Where to from here?

The app is a prototype. It's not production ready.

In addition to listing Health Services (from the National Health Services Directory), the app could also be a directory of various helplines available (both for the elderly and teens, eg Lifeline, Parentline, BSS, etc...).

It could integrate with the users' and givers' calendars too, so requests/bookings can be added to their calendars automatically.

Return trips are not managed through the app, but users/givers could arrange that between themselves initially, or we could options in the app, to also include a return trip.

More incentives should be added for people to give a hand. Some forms of gamification should be added (eg leaderboards, badges, goals).

To avoid abuse of the system, we would need to have a rating system in place. If someone abuses the system, banning will be required. We think that verifying identities of users (for both users and givers) will also help stop abuse and trolls. There are automated services out there that can do this, but it will come at an increased cost.


Because it relies on the community members doing favours to other community members, there isn't a lot of money going around to maintain the app, and pay for the infrastructure to keep the service up and running. We don't want to charge for the use of the app. We could accept donations, but that might not go far enough.

Support from government agencies such as the NT Department of Health might be interested in the app, as it helps people get to health services. Similarly, the NT Department of Tourism and Culture might also be interested to increase the involvement of teens in events in the community.

The technology

The phone app was built using the Ionic Framework (https://ionicframework.com/) which supports all the popular mobile platforms. It has a simple data store on a Vultr server (MySQL + nginx).

The data sets used

City of Darwin Open Data Hub - Parks and Facilities Application
It's used in the app to list community locations (eg sporting facilities, parks, etc...) when people need to arrange transport to a location, without having to enter an address.

National Health Services Directory (NHSD) (Point) 2017
When someone needs transport to a health facility, the app will let users pick a health facility from a list, instead of having to input an address.

NT DBTI Regional internal migration Stats
The data was used to show that the population turn over (or internal migration) is significantly higher in the territory that in other states. Of 92598 migrants (internal, not from overseas) in the March quarter 2017, 3,325‚Äč moved from (3.6%) and 4,384 (4.7%) moved to the NT, even though the population of the NT only represents of 1% of the population of Australia. Our app can be used to help migrants with transport and general help (that might not have family of friends around, and might in financial difficulty).

Who are we?

Team HutSix

Luke MacDonnell (developer)
Johan Douma (developer)
Franky So (av editor)

We call Alice Spring home.

What's stopping you?

Download Pay It Forward